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NEW BOOK !!
Managing Difficult Conversations at Work
Examples of difficult situationsClick on the items below to see examples* of a difficult domestic, social or work situation.
Take a look at the contents
[* FOR YOUR INFORMATION
* The examples appear in a small window on this page. You can move the window around, you can resize the window and you can scroll up and down through the text.
* Although it is possible to display more than one small window at a time, you will probably find it easier to close the current (small) window before opening another.
* If you have a pop-up blocker that prevents the small windows from appearing, you should see a message telling you what to do to see individual pop-ups - for instance, by holding down the 'control' key while you click on an option. ]